Attributes are the crux of your customer profile and are made up of properties that define the customer. It represents unique information for the contact, covering a profile overview, identity graph, what segments the profile belongs to, channel-wise marketing consent, and the device in use. These attributes can be used to craft personalized segments for targeted campaigns.
Any ‘contact profile’ on Lifesight has the following attributes:
General attributes
General attributes
Last seen
Updated Date
Last order name
Total spent
Orders Count
Identity Graph
Identity Graph
Name
Address
Email
Phone
Shopify ID
Fbc
Fbp
Ga
Gid
Fbclid
Gclid
Msclkid
ttclid
Tags
Segments
Consent
Consent
SMS Marketing Consent
Email Marketing Consent
WhatsApp Marketing Consent
Devices
How can you utilize customer attributes?
You can build advanced segments of your contacts and enhance targeting based on specific attributes, interests, or behaviors, enabling your business to create more targeted and effective campaigns.
Obtaining the required consent from individuals before sending marketing communications via email ( newsletters, discounts, product launches, etc.) helps to avoid spamming and other undesirable practices. It also helps businesses to maintain a good sender reputation, increase email deliverability, and build trust with their audience. Customer consent rules differ between email and SMS. It is essential that you comprehend these distinctions in order to comply with international laws while also maintaining a positive relationship with your customers.
By tracking the device used by each contact, businesses can optimize their campaigns for different devices and ensure that their campaigns are displayed correctly on all devices.This can improve the user experience and increase engagement rates. Additionally, device information can be used to personalize content and offers based on the preferences and behavior of individuals using specific devices.
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