Learn how to integrate and use Recharge subscriptions in marketing campaigns. Get comfortable with targeting and personalizing campaigns better using intuitive segmentation, for product subscribers, and set up flows to reach customers at the moment. Proactively build the subscription experience for customers, and set up responsive conversations across multiple channels.
An Introduction to Recharge
Recharge is a service designed to facilitate subscription models for products offered by a store, available on a monthly, quarterly, or annual basis. This service provides an efficient and convenient solution for customers to manage their subscriptions, ensuring a seamless shopping experience.
Scope of the Recharge Integration
Upon integrating with “Lifesight”, users will have access to all subscription-related information via an OAuth-based system. The integration enables the following features:
Filters related to Subscription, Charges, and Customers are available within the Segment Builder.
Events related to Subscriptions, Charges, and Customers can be utilized as Flow Triggers and Conditions.
These features enhance the subscription management experience and make it more convenient for users to manage their subscription customers.
Setting up the Recharge Integration
To get started using Recharge on Lifesight:
Sign in to the workspace and head to the ‘Integrations’ tab.
Click on the tab titled ‘Apps’
Select Recharge from the list of apps
Authorize Lifesight to access the details of the store's Recharge account via OAuth.
Voila! The workspace has the Recharge app connected.
Events Captured via Recharge
Once the integration is set up, Segment filters and Flow triggers expand to include the below list of events, making personalized targeting that much easier. Here are the definitions of the events Lifesight pulls through via the Recharge integration:
Created Subscription: This event occurs when a new subscription is created in Recharge.
Canceled Subscription: This event occurs when a subscription is canceled in Recharge.
Activated Subscription: This event occurs when a subscription is activated in Recharge.
Updated Subscription: This event occurs when a subscription is updated in Recharge, for example, when a customer changes their subscription plan or adds a new product to their subscription.
Skipped Subscription: This event occurs when a subscription is skipped in Recharge, for example, when a customer is on vacation and does not want to receive their regular subscription order.
Deleted Subscription: This event occurs when a subscription is deleted in Recharge.
Created Customer: This event occurs when a new customer is created in Recharge.
Activated Customer: This event occurs when a customer is activated in Recharge.
Updated Customer: This event occurs when a customer's information is updated in Recharge, for example, when a customer changes their shipping address.
Updated Payment Method: This event occurs when a customer updates their payment method in Recharge.
Deactivated Customer: This event occurs when a customer is deactivated in Recharge.
Paid for Charge: This event occurs when a customer's payment is successfully processed for a subscription charge.
Maximum Retries for Charge Reached: This event occurs when the maximum number of payment retries is reached for a subscription charge.
Refunded Charge: This event occurs when a customer is refunded for a subscription charge.
Upcoming Charge: This event occurs when a subscription charge is upcoming and is about to be processed.
Failed Charge: This event occurs when a customer's payment fails for a subscription charge.
Updated Charge: This event occurs when a subscription charge is updated in Recharge.
Created Charge: This event occurs when a new subscription charge is created in Recharge.
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