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Checking your SMS elements and links

Tips for ensuring a smooth customer experience while setting up an SMS campaign.

Updated over a week ago

When setting up an SMS campaign, checking up on the elements and links becomes crucial for providing a smooth customer experience.

The elements you should check before sending an SMS message are:

  1. Merge tags - Name, product name, discount code, and more

  2. Links - Make sure the links you embedded in the SMS work fine, They should not be broken or incorrect, or it will result in a lost sale opportunity for your brand

  3. Message content - Re-read your message content and make sure it’s easily understandable, readable, and does not contain derogatory text.

Once all your elements work alright, you are good to go with reaching your customers where they are, seamlessly.

In case you have any further queries, feel free to write to us at [email protected] and we’ll respond at the earliest.

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